1. Introduction

At Associació Rising Ghana (Tax ID: G56952385), with registered address at Carrer de Bolivia 363, 08019, Barcelona, we place great importance on the protection of the personal data of individuals who interact with the organisation.

This Privacy Policy aims to clearly and transparently inform you about how we collect, use and protect the personal data you provide us through our website, whether through donations, contact forms, membership registration, purchase of solidarity products or the submission of testimonials.

For any questions relating to this policy or to the processing of your personal data, you can contact us at risinghanaong@gmail.com.

2. Compliance with data protection regulations

Associació Rising Ghana complies with Regulation (EU) 2016/679, the General Data Protection Regulation (GDPR), as well as current Spanish legislation on personal data protection.

This means we process personal data lawfully, fairly and transparently, and that we adopt the necessary technical and organisational measures to ensure its security and confidentiality.

3. Personal data we collect

Through our website and the various forms available, we may collect the following personal data:

• Full name
• Email address
• Phone number
• Postal address
• Banking and payment data (managed through secure payment platforms)
• Personal identification data when required for certain procedures
• Information included in contact forms, membership registration or purchase of solidarity products
• Testimonials voluntarily submitted by users

We do not collect personal data from minors through the website under any circumstances.

4. Services used and third parties that process data

For the proper functioning of our activities, we use third-party services that may process personal data on our behalf:

Stripe: we use this platform to manage donations and payments securely. Banking and payment data is transferred directly to Stripe and is not stored in our systems.

Web hosting services: the website is hosted on servers managed by an external provider that complies with the security measures required by data protection regulations.

Social media: we use platforms such as Instagram, TikTok and LinkedIn to disseminate information about our activities. Interactions carried out through these platforms are subject to the privacy policies of each social network.

5. Purpose of data processing

The personal data collected is used for the following purposes:

• Managing financial donations made through the website
• Processing the purchase of solidarity products
• Responding to enquiries submitted through contact forms
• Managing membership registration and the relationship with members
• Maintaining communications related to the association's activities
• Publishing testimonials, provided the corresponding consent has been obtained
• Complying with legal obligations applicable to our activities

6. Data retention and security

Personal data will be retained only for as long as necessary to fulfil the purposes for which it was collected, or as long as a legal obligation requires it.

Associació Rising Ghana applies adequate technical and organisational measures to ensure the security of personal data and to prevent unauthorised access, loss or alteration.

7. International data transfers

Some of the services we use, such as the Stripe payment platform, may involve the transfer of personal data outside the European Economic Area (EEA). In such cases, these transfers are carried out with appropriate safeguards, in accordance with the General Data Protection Regulation, through the use of Standard Contractual Clauses or other recognised legal mechanisms.

8. Rights of users

In accordance with the General Data Protection Regulation, you have the right to:

• Access your personal data
• Request the rectification of inaccurate data
• Request the deletion of your data when it is no longer necessary
• Request the restriction of the processing of your data
• Object to the processing of your personal data
• Request the portability of your data, where applicable

To exercise these rights, you can write to risinghanaong@gmail.com, indicating the right you wish to exercise and enclosing a document that allows your identity to be verified.

9. Withdrawal of consent

Where the processing of personal data is based on consent, it may be withdrawn at any time, without affecting the lawfulness of processing carried out prior to its withdrawal.

10. Obligation to provide data

The provision of certain personal data may be necessary to properly manage donations, purchases of solidarity products or the membership relationship. If such data is not provided, we may be unable to provide the requested service.

11. Automated decisions

Associació Rising Ghana does not make automated decisions or build profiles based on the personal data collected through the website.

12. Amendments to the privacy policy

We reserve the right to amend this Privacy Policy at any time to adapt it to regulatory changes or to the evolution of our activities. Any amendments will be published on the website.

13. Contact

If you have any questions about this Privacy Policy or about the processing of your personal data, you can contact us at: risinghanaong@gmail.com